Visit the TMB branch closest to you where you can get a new pin code.
To change a pin code, you need to visit your closest TMB branch or PEPELE MOBILE independent agent.
You will receive your salary on its usual payment date. Rest assured, a confirmation will be sent once the payment is made.
Please go to your nearest TMB branch or contact the TMB 4009 so that we may help you further.
On the screen, tap the button to the left of the PEPELE MOBILE logo. Then, simply follow the steps. For more information, you can always refer to the "INFO" menu on the PEPELE MOBILE website.
If you would like to open a PEPELE MOBILE account visit any TMB branch or independent PEPELE MOBILE agent. You will need to have valid ID and your mobile phone with you.
To close your account PEPELE MOBILE, please go to your nearest TMB branch with a valid ID. Our agents will help you complete the process.
You can make various transactions at all branches of TMB in the DRC, at independent agents and also at our PEPELE MOBILE ATMs. Visit our website or use our geolocation serivce to find your nearest branch.
PEPELE MOBILE is compatible with all networks in the DRC. The problem is momentary and linked to the mobile operator only. Please retry later.
To check your balance, send an SMS with the word "balance" to 4008 or call 4008.
No, PEPELE MOBILE is available to anyone who wants it, whether or not they already have an account with TMB. Account opening requirements apply.
There is no account opening fee with PEPELE MOBILE. Account maintenance fees of only CDF 100 per month apply.
Yes, PEPELE MOBILE can be used with any type of mobile phone with or without internet access.
Our technology and PIN CODE guarantee the safety of your money. Please call 4009 to report the loss or theft of your phone or ask your mobile operator for a new sim card with the same number. Thereafter, go to the nearest TMB branch where you can change your PIN and activate your PEPELE MOBILE account.